Downloading Equipment Software Updates Without Using HQ

Certain devices can be updated by downloading software updates online. Alternatively you can use HQ for software updates.

  • To see if your device offers an online download, please visit the software update page here: SOFTWARE UPDATES
  • Download the update to a USB thumb drive, then extract the contents of the ZIP file into the root directory of the inserted USB. Please see the picture below for an example of extracting the update.

Extract update

  • Power on the device and follow the on-screen prompts.
  • The process will take several minutes and the monitor reboots several times. The monitor alerts you when installation is complete.