CS65x FAQs

What is the SeeSnake CS65x and what can it do?

The SeeSnake CS65x WiFi and Bluetooth-enabled reporting monitor is the all-in-one solution for capturing media and delivering inspection results to your customers, all right from the job site. Built for speed and flexibility, the CS65x turns your captured media into professional reports that can be enhanced with notes, comments, and customer information using the included reporting software.

With its durable 128 GB solid state drive and dual USB ports, you can record to multiple devices simultaneously, bypassing the extra steps of loading media and editing jobs on a PC after the fact. With the CS65x’s dual recording capability you have a copy for yourself and up to 2 copies saved on USB drives to give to customers or import into the included HQ software. You can configure the CS65x to automatically sync media and job information to the USB drives in real time.

Easily take photos and video to capture media during your inspection. The CS65x creates professional, high-quality multimedia reports automatically throughout your inspection, making it easier for you to finish a report and move on to the next job.

Download HQx Live, the free iOS™ or Android™ companion app to use your mobile device as a second screen. Using the CS65x’s built-in WiFi, pair a smartphone or tablet to the CS65x to provide uninterrupted, high-quality video streaming directly on the device, letting you show your customers the inspection in real-time. HQx Live also lets you capture media from a paired device, and multiple devices can be paired to a CS65x at once.

Where can I find the Operation Manual for the SeeSnake CS65x?
Where can I find the specifications for the CS65x?
Specifications
Weight without Battery 4.2 kg [9.3 lb]
Dimensions
Depth 406 mm [16.0 in]
Width 319 mm [12.5 in]
Height 242 mm [9.5 in]
Power Source 18 V Li-Ion rechargeable battery or AC adapter
Power Rating 15-25 VDC, 25 W
Display
Type Color LCD
Size 165 mm [6.5 in]
Resolution VGA 640 × 480 pixels
Brightness 500 cd/m2
Media
Standard video MPEG4 (H.264) 30 FPS
Autolog video MPEG4 (H.264) Highly compressed format using a space saving frame rate optimized for pipe inspections
Photo JPG
PhotoTalk™ MPEG4 (H.264) Single image with audio commentary
Audio Integrated microphone and speaker
Specifications
Transfer Method 2.0 USB
USB Ports 1 x 0.5 A (Port 1)1 x 1.5 A (Port 2)
Internal Storage 128 GBSolid State Drive (SSD)
Connectivity
Bluetooth 4.0
Wi-Fi 802.11 a/b/g/n
GPS Integrated
Operating Environment
Temperature* -10°C to 50°C [14°F to 122°F]
Storage temperature -20°C to 60°C [-4°F to 140°F]
Relative humidity 5 to 95 percent
Altitude 4,000 m [13,120 ft]
*The AC adapter is rated for 0°C to 40°C [32°F to 104°F].Using the AC adapter may limit operation in extreme temperatures.

 

What is a job in a CS65x?
  • The CS65x will help you organize your inspections by grouping all the associated still photos, Photo Talk, videos, autolog videos, text notes, jobsite, and customer information into what we call a Job. Jobs give you a convenient way to transfer inspection data from the CS65x, and they form the basis for creating Reports both in the CS65x and in the associated HQ software.
  • As you work with your CS65, Jobs are automatically assembled on the internal hard drive as well as any USB thumb drive plugged into the CS65.  The media and information you collect during the inspection process is all included, to make inspection report organization easy to understand and automatic.
  • Download HQx Live, the free iOS™ or Android™ companion app to use your mobile device as a second screen. Using the CS65x’s built-in WiFi, pair a smartphone or tablet to the CS65x to provide uninterrupted, high-quality video streaming directly on the device, letting you show your customers the inspection in real-time. HQx Live also lets you capture media from a paired device, and multiple devices can be paired to a CS65x at once.
What mobile apps work with the CS65x?

HQx Live is the app that lets you broadcast live video directly from your CS65x monitor to your smartphone or tablet delivering second screen flexibility to share your inspection with your customers.

 

  • Enjoy lag free streaming video straight from your CS65x monitor to your smartphone or tablet.
  • Capture high definition images from your Android or iOS device and add them to your Inspection report.
  • Add voice notes to a still image with the PhotoTalk feature and share inspection results via email.
  • Review inspection media within the gallery and store a local copy on your device.
  • For more information visit The CS65x support site here: http://support.seesnake.com/cs65x/

NOW AVAILABLE ON iOS® AND ANDROID®

Does the SeeSnake CS65x have any internal memory?
  • Yes, the CS65x contains a built-in 128 GB Solid State Drive(SSD) to save your inspection jobs to automatically. You can also plug in the included USB flash drive into either of the dual USB ports, so you can record and sync to multiple devices simultaneously.
  • Additionally, you can use the CS65x’s built-in WiFi, pair a smartphone or tablet to the CS65x to provide uninterrupted, high-quality video streaming directly on the device, letting you show your customers the inspection in real-time. The HQx Live mobile app lets you capture media from a paired device, and multiple devices can be paired to a CS65x at once.
How do I make backup copies of my jobs?

If you want to make copies of your CS65x jobs, there are a few things you can do.

 

You can copy jobs on your CS65x to USB thumb drives.

  • Select the Job Folder Button.
  • Select Manage Jobs.
  • Select the jobs you want to copy to a USB thumb drive by using the direction arrows and select key to choose the individual jobs to copy.
  • Select the Job Copy button.
  • The system will prompt you to agree to copy the selected jobs, select yes and the jobs will be copied to the USB thumb drive.
  • The system will let you know if you have selected too many jobs for the capacity of the USB thumb drive.
  • Once the jobs are copied, The CS65x will ask if you now want to delete the jobs from the CS65x that you just copied to a USB thumb drive.
  • If you choose, you can import these jobs from your USB thumb drive into HQ for saving, editing, or archiving.

You can delete jobs from your CS65x that you have already copied to your computer or external storage devices.

  • Select the Job Folder Button.
  • Select Manage Jobs.
  • Select the jobs you want to delete by using the direction arrows and select key to choose the individual jobs to delete.
  • Select the Delete Button to delete the job files you have selected.
  • The CS65x will prompt you to agree to delete the jobs, select yes and the jobs will be deleted.
  • The CS65x will confirm the jobs were deleted.
How do I deliver my CS65x job report via USB thumb drive?

We recommend USB Thumb drives with the following:

  •  USB 2.0 or higher
  • 4GB or higher capacity
  • Formatted in FAT32 format. See this video on how to format a thumb drive: https://youtu.be/lcmxZD0PNAY
  • After closing current Jobs and finalizing a Report, remove the flash drive from the CS65x and insert it into a USB port on a computer to view the list of files.
  • Double-click the file named report.html to view the media in a web browser. Click on the preview of each media item in the web browser to view full size photos and to playback video and Autolog video.
  • If you have the free HQ Software installed on your computer, you can open it to automatically import CS65x jobs from a USB thumb drive. We have designed both the CS65x and HQ to work together in order to provide you and your customer with easy-to-use and powerful reporting and distribution options.
  • You can transfer your Jobs to SeeSnake HQ by simply plugging the USB drive that you utilized with the CS65x into your HQ-ready computer. When you open SeeSnake HQ, it will automatically ask you if you’d like to import your Jobs. You Can download the free software here: HQ

Job Contents

How do I update the software on my CS65x?
  • We are working on software updates via WI-FI. Until this feature is released, please follow the directions below to update your CS65x software via the free HQ software.
  • Install the included HQ software on a PC/laptop and check for CS65x updates in HQ by inserting a USB flash drive into the computer. If you do not have an HQ install disk, you can download it HERE.
  • HQ may ask you to register for free the first time you start it. After doing so, you can add equipment to the HQ Equipment Locker and update the software for your devices.

 

  • To update your device, click the updates button in the top left menu bar, then select your device, (You can also click on your CS65x on the left in the Equipment Locker, and click the update button that appears on the right). You must be connected to the internet to update your device.
  • Follow the on-screen instructions to Insert a thumb drive into your computer, select the USB thumb drive you plugged in to create installation drive, and wait for the update to download and create the installation.

HQ CS65 update5

  • Once downloaded, simply insert the USB thumb drive into the CS65x, power it up and agree to install the update when it prompts you.
  • If it doesn’t accept the update on the first try, try again by removing the USB thumb drive and plugging it back in.
  • If you update your device software, HQ will show it as a pending update until you import new inspection jobs again from your device again.

HQ_software_update_neededIf a yellow exclamation icon appears next to any of your equipment listed in the equipment locker, it indicates that you need a software update on your device. You can simply click on the device and then click update to update your software. After you update your software, this icon will no longer appear.

HQ_newjob If a yellow attention icon appears next to any of your equipment listed in the equipment locker, it indicates HQ recognizes that as a new or unregistered device. After you register your equipment, this icon will no longer appear.

How can I capture media (Video, pictures, and sound) with my CS65x?
  • You can save jobs and their captured media and reports to the 128 GB internal SSD, and/or sync with up to two USB drives. The CS65x automatically generates a report of the job which includes captured media, company and customer information, and notes.
  • Media is saved to the open job as it is captured. Only one job can be open at a time. Jobs can be reopened and added to later. The open job and captured media automatically save to the primary storage device.

To record video:

  • Press the Video Key to start recording a video. Press the Microphone Mute Key to record video without audio. To stop the Video recording, press the Video Key one more time. To Pause the video, press the Select key.

To record autolog video:

  • Recording an Autolog Video is a great way to capture a highly compressed video of your entire inspection. An Autolog Video recording saves screen images at a lower frame rate than standard video, which results in a smaller file size. The smaller files make transferring and archiving your videos faster and easier. During an Autolog Video recording the audio will record continuously even at the reduced frame rate.
  • Press the Autolog Key once to start recording an Autolog Video. Press the Autolog Key a second time to stop the recording. You can capture additional photos and/or higher-quality video clips while recording an Autolog Video in the background by pressing the Photo Key or the Video Key.

To take a Photo

  • To take a Photo, press the Photo Key. This will capture a still picture of whatever is on your screen, and add it to the current job.

To record a Photo Talk

  • Photo Talk allows you to take a photo and then add audio commentary. To record a Photo Talk, long press (3< seconds) the Photo key . After 90 seconds of audio recording the system prompts you to save or continue recording.

To add a note:

  • Press the Text Key. This will open up the Note screen where you enter your note using the onscreen CS65x keyboard. When you are done, press the Select Key to save the note.

Detailed operation instructions:

For more detailed instructions on how to operate the SeeSnake CS65x, please see the included Operators Manual. The CS65x Manuals can also be found online by clicking the links below:

Media on Mobile Device Apps

  • Please see the documentation that came with your specific app. For more info, please visit HQX.com

CS6_Keypad

1. Video Recording Indicator

HQ_LT1000_Video_recordingPress the Video Key to start recording live video. Press again to stop recording. The Video Key on the CS6 has a red LED integrated into the button. The light will turn on when you are recording video and will turn off when you stop recording.

2. Photo Key

HQ_LT1000_PhotoPressing the Photo Key captures a still photo of the camera image as shown on your computer screen. These pictures will appear in your list of media and can be included in the job report.

 

3. Text Key

HQ_LT1000_PhototagPressing the Text Key opens a dialog box for onscreen text and report notes. Use on-screen keyboard to create overlay text. Overlay text appears on captured media until deleted.

 

4. Brightness Key

 

HQ_LT1000_BrightnessUse the Brightness Key to Control the brightness of the LEDs in the camera. Press to step up or down through various brightness levels or press once and use the Arrow Keys to adjust brightness.

 

5. Arrow Keys

 

HQ_LT1000_ArrowsThe Arrow Keys on the CS6 are used to navigate through various menus in the CS6 during an inspection and to move around to options and settings choices.

 

6. Menu/Back Key

CS6 Settings

This key is used to access Settings, display, language, and Media Menu. Press to exit out of menus and
screens.

 

7. Microphone Mute Key

HQ_LT1000_MicrophoneUse this key to toggle the microphone on and off. Audio records by default. When on, the LED below the key is lit. You can mute the microphone at anytime during an inspection by pressing the Microphone Mute key. This will cause the orange light next to the microphone icon above the key pad to turn off.

8. Image Flip Key

HQ_LT1000_Image_Flip_keyUse the Image Flip Key to flip the image on the screen during a live video vertically or upside down. Simply press the Image Flip Key again to flip the image back to the original view.

 

9. Power Key

HQ_LT1000_PowerUse the Power Key to turn your SeeSnake CS6 on or off. Make sure you close and save all jobs to a USB thumb drive before you shut down the unit.

 

10. Sonde Key

HQ_LT1000_SondeThe Sonde Key is used to activate the built in Sonde for tracing the location of the camera head. Because locating frequencies from transmitters can cause distortion of the image on the monitor, it is best to turn Sonde on only when neded. See the CS6 PDF Manual for more information about sondes and locating.

11. Select Key

HQ_LT1000_SelectThe Select Key allows users to select highlighted items once they have navigated to them using the Arrow Keys. The select key can also be used to pause and resume video, Autolog, and audio recording.

 

12. Zero Key

HQ_LT1000_Zero_KeyPress and hold the Zero Key for 3 seconds to set the camera reel distance zero point at the beginning of an inspection. Measure a temporary segment of the overall inspection by briefly pressing the Zero Key again. The segment measurement appears in brackets onscreen. Press the Zero Key again to stop temporary measurement and return to system measurement.

13. Job Management Key

HQ_LT1000_JobsPress the Job Management Key to open the Job Manager Menu and create a new job, close a job, select a job for preview, or format USB drive.

 

14. Job Review Key

HQ_LT1000_PlaybackPress the Job Review Key to open the Job Review Menu and view captured media, playback videos, and add report.

 

 

15. Autolog Key

HQ_LT1000_AutologThe Autolog Key starts Autologging capture of a series of still photos stored with the current job. Autolog videos are made up of continuous audio recording and still image frames taken at the rate of four frames per second and saved in a motion JPEG video format. Autolog videos are beneficial when you want smaller file sizes, but still want to include include video in job reports

 

How do I change job names on the CS65x?

To name a job when creating a new job with the CS65x:

Select the job folder button and using the arrow buttons, navigate to the job settings area.

CS65 job name settings

Once there, change the Name Jobs option to yes, using the arrows, and press the job folder button again to save the change.

CS65 change job name

Now when you create a new job in the CS65x, it will ask you to type in a name. Type in the name and select save.

CS65 change job name folder view

Now the job will appear with the name you selected when viewed in the CS65x, on the thumb drive and in HQ.

*NOTE – This won’t change existing job names that already exist on the CS65x, only jobs created after the name job option is selected in the CS65x settings.

How do I make backup copies of my jobs?

If you want to make copies of your CS65x, there are a few things you can do.

 

You can copy jobs on your CS65x to USB thumb drives.

  • Select the Job Folder Button.
  • Select Manage Jobs.
  • Select the jobs you want to copy to a USB thumb drive by using the direction arrows and select key to choose the individual jobs to copy.
  • Select the Job Copy button.
  • The system will prompt you to agree to copy the selected jobs, select yes and the jobs will be copied to the USB thumb drive.
  • The system will let you know if you have selected too many jobs for the capacity of the USB thumb drive.
  • Once the jobs are copied, The CS65x will ask if you now want to delete the jobs from the CS65x that you just copied to a USB thumb drive.
  • If you choose, you can import these jobs from your USB thumb drive into HQ for saving, editing, or archiving.

You can delete jobs from your CS65x that you have already copied to your computer or external storage devices.

  • Select the Job Folder Button.
  • Select Manage Jobs.
  • Select the jobs you want to delete by using the direction arrows and select key to choose the individual jobs to delete.
  • Select the Delete Button to delete the job files you have selected.
  • The CS65x will prompt you to agree to delete the jobs, select yes and the jobs will be deleted.
  • The CS65x will confirm the jobs were deleted.
Why is the video and audio out of sync in my CS65x job?

This is usually caused by your USB thumb drive/flash drive. Try using a different brand of thumb drive and make sure you format it the drive in FAT32 format using your computer before use.

We recommend USB Thumb drives with the following:

What is syncing and how do I sync jobs on the CS65x?

Syncing copies the open job to inserted USB drives exactly as it is saved on the primary storage device. Newly captured media is synced in real time to both the primary storage device and inserted USB drives ensuring that you will have a backup copy for your files or to give to customers. The system can be set to automatically sync jobs, never sync jobs, or ask to sync each time a new job is opened. To sync a job after the fact, set it as the open job.

 

Syncing Jobs

Set your syncing preferences in Job settings tab . Highlight Sync open job to USB drive and press the Select key to cycle through Always sync, Never sync, or ask me.

How can I change the camera reel measurement units?

HQ_LT1000_MenuKey
Adjust the reel measurement units by pressing menu

 

CS6_Reel_Options
Then pressing Reel Options

When is it safe to remove the thumb drive from my CS65x?

Only remove a thumb when there is no active media capturing (i.e. recordings, pic, and job creation), and the green check is displayed and the blue LED is NOT blinking.
NEVER remove a USB thumb drive from a CS65x during an active recording. This can cause file breakage or media corruption.